Talk:CallBridge Collection

Hello, we could add a table like the one below, valid for the three types of CallBridge providers:

Currently supported phones

 * Note 1: These workpoints have the On-Hook Dialing feature, but not Handsfree. This means that user can only answer an incoming call or establish a connection to the remote station by manually lifting the handset.


 * Note 2: These workpoints have both On-Hook Dialing and Handsfree features as well as a loudspeaker key. This means that user can make a call without needing to operate the phone manually.

--Kimera 11:23, 16 November 2006 (CET)


 * Have a look on the Phone supporting matrix. And the optiPoint SIP phones - are they also applicable? ... and I think, we should put in another row with optiPoint 600 as HFA device. --Horemu 16:01, 16 November 2006 (CET)


 * Hi, added optiPoint 600 office HFA (CorNet IP), it was left behind ;-).
 * About CallBridge Collection V2.0 and optiPoint 410/420 S: yes, it should support those SIP versions (I think via an IP TSP like CallBridge IP) but it's not explicitly stated anywhere.
 * On the optiPoint 410/420 V6.0 S (Either available via optiGuide or phone's WBM), there are two CTI-related configurable parameters:
 * * Auto Answer CTI
 * * Auto Reconnect CTI
 * those parameters let SIP workpoints interworking with a (Not well defined) CTI application running on a PC on the same LAN.
 * This argument it's interesting: SIP CTI it's quite a bit a new approach, SIP can potentially reduce or replace complex CTI integration (And application using it are doing that) with a simple and open standard to implement 3rd Party call control through its Call Control Extensions; moreover, because SIP is based on the concept of intelligent endpoints, advanced call control scenarios can be invoked with relatively simple SIP call methods.
 * Related arguments: see ECMA TR/87 (June 2004) see [CSTA] page.
 * Probably optiPoint 410/420 S implement a uaCSTA (User Agent CSTA) and so they implement CSTA messages over SIP session.

--Kimera 21:44, 16 November 2006 (CET)

oP410/420 SIP phones do not support 1st party CTI, just uaCSTA to control the phone by an 3rd party CTI apps like ComAssistant via HiPath 8000 --Gunnar.boll 22:16, 23 November 2006 (CET)