OpenScape Office Contact Center



The Contact Center functionality is available for OpenScape Office HX/MX/LX.

In general the Contact Center functionality is identical but due to the characteristics of the communication platforms it may differ in some details. Major differences exist in the handling and the licensing of the Contact Center. Therefore several entries exist within this Wiki regarding the OpenScape Office Contact Center.

Contact Center in OpenScape Office LX/MX V3

 * OpenScape Office LX/MX V3 Contact Center

Contact Center in OpenScape Office MX V3
OpenScape Office Contact Center within OpenScape Office LX/MX
 * OpenScape Office MX V2 Contact Center

Contact Center in OpenScape Office HX V2

 * OpenScape Office HX V2 Contact Center
 * OpenScape Office MR2 Contact Center (with HiPath 3000)