HiPath 3000 V8



The IP convergence system HiPath 3000 V8 offers medium sized enterprises of 10 to 500 subscribers high reliability voice communications using high quality terminals with easy operation.

HiPath 3000 V8 can be enhanced with the server based Unified Communications Solution OpenScape Office HX V2.

Brief Product Overview



 * HiPath ComScendo is the communications software used by HiPath real time communications systems with a comprehensive suite of enterprise features.
 * Extensive Application portfolio with integrated and optional external applications.
 * Product models HiPath 33x0 and HiPath 35x0 for small and medium configurations. HiPath 3800 with the high performance hardware architecture for bigger configurations.
 * IP and TDM networking between all the platforms put of the SME system portfolio.
 * HiPath 5000 Real Time Services Manager for central administration and expanded functionality of HiPath networks for up to 32 systems and 1000 extensions.
 * HiPath 3000 as a Survivable Media Gateway in "HiPath 4000 Small Remote Site" scenarios
 * HiPath 3000 as Gateway for HiPath 8000 / OpenScape Voice Networks
 * Secure connectivity of teleworkers and networking between locations via "Virtual Private Networks" (VPN) technology.
 * Support of extensive terminal families OpenStage HFA & TDM, optiPoint HFA, SIP & TDM, DECT und WLAN terminals:
 * OpenStage TDM
 * optiPoint 500
 * OpenStage HFA
 * optiPoint 410
 * optiPoint 420
 * optiPoint 150 S
 * OpenStage Key Modules, OpenStage Busy Lamp Field 40
 * optiPoint key module, optiPoint self labelling key module
 * Soft phones optiClient 130 & OpenScape PE
 * optiClient Attendant V8
 * optiPoint WL2 professional V1.0 with AP 2630/AP 2640
 * H.323 Client
 * SIP clients/telephones
 * Optiset E telephones are no longer supported!


 * Integrated EVM voice mail module for HiPath 33x0/35x0. Two voice channels, 24 mailboxes (of which a maximum of four are Auto Attendant) and up to two hours of recording time.
 * Support for HiPath Xpressions Compact V3
 * Simplified commissioning, configuration, and maintenance
 * Flexible licensing concept.
 * Open interfaces (SIP, CSTA, Gadget Interface).

Hardware
HiPath 3000 V7 - Technical Data

Telephony Features
As a software suite, HiPath ComScendo provides both the realtime IP system, HiPath 3000, as well as the telephones, with the most comprehensive array of voice communication services. And all of this regardless of whether it is used via IP, TDM telephones or PC clients.

Selected HiPath ComScendo features:

Integrated Voice Mail (EVM)
The integrated voice mail module for the central boards of the HiPath 33x0 and 35x0 gives the system an integrated voice mail application. EVM provides the following:
 * 2 voice channels
 * 24 mailboxes, of which four are Auto Attendant
 * 2 different personal greetings, each one minute in length, which can be activated manually or by night service
 * Recording capacity of up to two hours or a maximum of 400 messages/greetings The duration of the individual voice messages can be set in intervals of between one and five minutes A time stamp and the caller ID is provided with each saved message
 * Auto Attendant functions:
 * The caller hears a greeting of not more than two minutes and has the option of selecting contacts using the voice menu (maximum 10) or of entering the DID number.
 * Automatic call forwarding to the overflow position
 * Fax tone detection and fax forwarding


 * Announcements:
 * Selection of a channel or both channels (announcement device)
 * The selected channels are no longer available for the voice mail function.


 * Voice packages are available for the following languages:
 * German
 * English
 * English (US)
 * French
 * Canadian French
 * Italian
 * Spanish
 * Latin American Spanish
 * Portuguese
 * Brazilian Portuguese
 * Flemish
 * Greek
 * Dutch
 * Czech
 * Chinese
 * Korean
 * Turkish

See also: Call Recording Unit fileACall

IP-Telephony / IP-Networking
The use of IP telephony/IP networking between HiPath communications platforms produces several advantages for our customers: The HiPath 3000 communication platforms are networked using the customer's existing LAN infrastructure with the IP gateway HG 1500 V3.0.
 * Gradual or complete migration of voice communication to the IP network, while maintaining the known level of reliability, user interfaces, and features
 * HiPath Feature Access (HFA) makes all functions available to IP workpoints, which the optiPoint telephones can use in the traditional environment
 * Convergence of communication networks for voice and data over several locations
 * Savings on expensive leased lines not only for telephony
 * Reduced operating costs through purely IP based communication with Internet Telephony Service Providers
 * Standard contact partner for the infrastructure, etc.
 * Significant cost savings by using a single infrastructure for data and voice
 * Additional savings by using voice compression

IP-Workpoints and clients

HiPath 3000 can connect to IP clients using the following protocol variants: CorNet-IP system Clients
 * CorNet-IP
 * H.323
 * SIP (Session Initiation Protocol)


 * The CorNet-IP protocol variant can offer all the users of HiPath system clients the full HiPath ComScendo performance feature range as already known from the TDM world.
 * CorNet-IP system software is available for optiPoint 410, 420, and optiClient 130.

H.323 system clients
 * The performance feature range of the H.323 clients, such as NetMeeting, Polycom Soundstation, and the AP 1120 is restricted to "Basic Call" functionalities.

SIP System Clients

Voice Transmission
With Voice over IP (VoIP), voice data can be transmitted over an IP network, in other words via a LAN, a WAN, or over the Internet to IP workpoints.

The optimum voice quality in VoIP connections is ensured by means of various HG 1500 V3.0 functions: To ensure the best possible connection quality, in particular for voice connections, the HG 1500 V3.0 supports the following QoS protocols:
 * Quality of Service (QoS):
 * IEEE802.1p tags (level 2)
 * Type of Service (ToS) prioritization (RFC 791, level 3)
 * Differentiated Services (DiffServ; RFC 2474, level 3)

The HG 1500 V3.0 supports echo suppression according to G.168 The HG 1500 V3.0 is designed for the optimization of bandwidth use. To do this it implements the following functions:
 * Echo suppression:
 * Bandwidth requirement:
 * Voice activity detection and silence suppression
 * Transmission of background noises in speech pauses to save bandwidth
 * Dynamic differentiation of voice and fax/modem

Bandwidth reservation for voice and data for the following interfaces:
 * Bandwidth control:
 * LAN1: Ethernet
 * LAN2: DSL (PPPoE, PPTP)
 * PPP via ISDN (PSTN Partner)

The HG 1500 V3.0 supports the detection and handling of DTMF signals (Dual-Tone Multi Frequency) according to Q.24 for signaling in VoIP calls. In particular, it supports the following functions:
 * DTMF handling:
 * DTMF signal recognition
 * Conversion of DTMF signals into user input signals according to H.245
 * Generation of DTMF signals for the PSTN
 * Speech protection using Bellcore test tapes
 * Transmission and receipt of DTMF signals via vCAPI
 * DTMF transmission via IP
 * DTMF signals are transmitted in the voice channel. Secure transmission requires the codec G.711 to the ITSP.

Open Interfaces

 * HiPath 3000 provides several Open Interfaces for integration with customer environment.
 * For Web-based CTI interface see myPortal entry Web Services

User Manuals for Clients & Devices
OpenStage



optiPoint



optiClient



UAM Modul - External MOH and Annoucements (Option)
currently available only on German page

Training
SEN Training

Collaboration with VoIP Providers
HiPath Platforms have been tested with a large number of Internet telephony providers that support SIP. At the moment, there are differences in the range of features supported, reachable networks, and service quality offered by the various providers. Support is only available for released providers.

Networking Scenarios

 * Networking via ISDN

All HiPath 3000 systems can be internetworked and also be networked with Hicom 112/118 (from V2.0.2), Hicom 200 (from V3.2), Hicom 150 E/H (from V1.0), or Hicom 300 (from V3.4) using digital trunks. S0 and S2M lines can be used for the connection.


 * Networking via CorNet-IP

IP networking transfers CorNet-N, CorNet-NQ, and CorNet-IP specific features over the IP network. The range of CorNet-NQ and CorNet-IP functions is the same.


 * Features of HiPath 3000 and HiPath OpenOffice EE Networking

In the case of IP networking, the CorNet-IP specific features are transmitted over the IP network. The scope of features of the HiPath OpenOffice EE and HiPath 3000 V7 are absolutely identical in a network using the CorNet-IP protocol.

Within an IP trunking connection, a HiPath OpenOffice EE node behaves identically to a HiPath 3000 V7 node. The following features are supported in a network with HiPath 4000 V2.0/V3.0/4:
 * Features of a HiPath 3000 Network with HiPath 4000
 * Basic procedures for supporting CorNet-NQ
 * Classes of service
 * Call offer
 * Call waiting
 * Name display (caller, connected, busy party)
 * Call forwarding
 * Rerouting
 * Hold/consultation hold/toggle
 * Conference
 * Fast forwarding
 * Call intrusion
 * Station number display (caller, connected party)
 * Caller identification suppression or name suppression
 * Call forwarding busy / no reply
 * Advice of charge
 * Screened and unscreened transfer
 * Automatic recall
 * Emergency call (only relevant for USA)
 * Message Waiting Indication
 * Central BLF signaling for optiClient Attendant


 * Small Remote Site Concept with HiPath 4000

From V5.0, the HiPath 3000 can be connected to the HiPath 4000 (V2.0 or higher) as a survival node using the "Small Remote Site" feature. This functionality guarantees the low cost failure tolerance of IP workpoints.

In normal mode, the IP workpoint clients are registered with the HiPath 4000 system. Calls coming in over the trunk connection of a HiPath 3000 system are routed over the IP network, first to the HiPath 4000 system and then on to the required subscriber.


 * E&M Operation

The E&M board is available on HiPath 3800 for a connection to international leased lines, analog networks, or for networks with EVU systems. The line connection can be made for the 2 or 4 wire speech path. The 2 wire variant (E&M) and the 4 wire variant (E&M plus ground) are available for signaling. The E&M procedure is used for dialing stations directly.


 * Satellite PABX Capability

The HiPath 3000 systems can be connected to an existing telecommunications system using analog trunks as a second private branch exchange. DTMF or dial pulses are used as a signaling method. Signaling in the main PABX is exclusively performed by flash for consultation hold or transfer. Ground is not used.

Certified Applications
The eCRM/Mobile Office/Vertical/HiPath Management applications listed below are tested for HiPath 3000 V7. Please refer to the appropriate product specific Sales Information for release information, release dates, country releases and other details, or contact the response product management office.

Administration and Service
Manager E / C / WBM HG1500 HiPath Manager E is the Administration Software for the HiPath platforms 500/3000/5000, HiPath OpenOffice EE and previous versions, e.g. Hicom 150 E Office. It is specially meant for Siemens technicians / partner. A service friendly Webinterface is supplied for the optional Gateway HG1500. The HiPath Manager C is the customer version and is specialized for the customer requirements. Basically for member parameters, authorizations, call forwarding, etc.

Licensing
All licenses that can be ordered for the HiPath 3000 V7 are handled by the HiPath License Manager:
 * optiClient Attendant V8/Upgrade optiClient Attendant to V8
 * optiClient 130
 * ComScendo license for IP workpoints
 * S2M license for releasing B channels (e.g. Germany: at least 30 B channels per S2M)
 * HG 1500 V3.0 B channels
 * HG 1500 V3.0 LWCA (Light Weight Certification Authority)
 * Cordless base station BS4: License for releasing traffic channels
 * License for a HiPath Xpressions Compact based announcement
 * License for HiPath Xpressions Compact Mobility
 * HiPath TAPI 120 V2.0, HiPath TAPI 170 V2.0
 * Mobility Entry licenses for mobile subscribers