CallBridge Collection V2.0 Release Notes

The CallBridge Collection V2.0 Release Notes describe descending sorted new features, fixed application bugs and outstanding open issues for appropriate 1st Party CTI deployments.

Implemented Changes
(1) Windows Vista/7 64 bit (>= V2 R3.0.0): CallBridge Collection supports Windows Vista/7 64 bit. But only, if the telephone is connected to one of following communication systems: If the telephone is connected to another communcation system, CallBridge Collection supports only Windows XP/Vista/7/2003 32 bit.
 * HiPath 2000 ≥ V2
 * HiPath 3000 ≥ V7
 * HiPath 4000 ≥ V2 HiPath OpenOffice EE/ME

Outstanding Customer Problems (Known and Open Issues)

 * None in this release

Important Notes

 * CallBridge Collection cannot be used in conjunction with phones which are configured as keyset and connected to Hicom 300 respectively HiPath 4000. Only CallBridge TA/TU (CorNet WP) can be used at keyset phones.


 * If optiPoint 410/420 (CorNet IP) with Software version >= V5.1.22 is connected to CallBridge IP, the options "Service Agent" and "CTI" must be enabled in workpoint configuration under "System - Port Control" menu.


 * If optiPoint 410/420/600 and PC are separated by a router or reside on different VLANs, the button "Find IP" doesn't work. CallBridge IP will work, if following configuration is used in "Phone Discovery":
 * enter optiPoint 410/420/600's telephone number
 * enter optiPoint 410/420/600's IP address
 * select a specific "IP Address"
 * enter Subscriber Password respectively User Password of optiPoint 410/420/600


 * For CTI connection between optiPoint 410/420/600 and PC following UDP ports have to be enabled:
 * Port 1284 (PC -> IP Workpoint)
 * Port 5140 (IP Workpoint -> PC)


 * For CTI authentication, CallBridge IP uses the subscriber password set up in optiPoint 410/420/600, it must be with at least 6 characters long.

ATTENTION: For optiPoint 600 office with SW version >= V2.1.3 and all optiPoint 410/420/600 with SW version >= V5.1.31, CallBridge IP uses the workpoint's user password with at least 6 characters long.


 * If CallBridge Collection V2.0 and CTI application are running on Windows 2000 Server or Windows Server 2003 PCs, the performance of running server tasks (Like IIS, DB server, domain controller, file server, print server) may be reduced. Therefore CallBridge Collection V2.0 should only be used on PCs commonly used as workstations.


 * CallBridge Collection V2.0 cannot be used via Remote Desktop connections (Like Windows and Citrix terminal server).


 * If an optiPoint 410/420/600 is connected to HG3530 V2.0 in HiPath 4000 >= V2.0, CallBridge IP does NOT show correctly the IP phone display content in following TAPI functions:
 * lineGetCallInfo (LINECALLINFO/dwDisplay)
 * phoneGetStatus (PHONESTATUS/dwDisplay)
 * phoneGetDisplay

Test Configuration
The application was succesfully tested with following components:

V2.0.00.09
Add Release Notes (Compared to previously released CallBridge Collection V2.0 V2.0.00.05)