User:Oliver Dorn

apprenticeship as Communication Systems Engineer at Deutsche Telekom since 1997 technical operation and support for Hicom/Octopus based distributed ACD at DeTeCSM since 1998 technical operation and support for Aspect CallCenter systems at DeTeCSM/T-Systems aince 2005 design and operate of Avaya Communication System and Media Distribution at T-Systems interconnecting communication systems from various vendors together (ISDN,IP) currently working as technical consultant, architect and software developer for our International Service Desk platform at T-Systems