How to connect vTiger database to ODS

How To | How to collection and tutorials for OpenScape Office MX/LX



Preface
This How To describes the connection of a vTiger database to OpenScape Office (OSO) by using the OpenDirectory Service (ODS). It is written based on OSO version V3R2. Deviations may occur, if higher versions are used.

Only the vTiger relevant settings are described here. For general ODS configuration issues have a look at:


 * How to connect a SQL database to ODS

All data shown here and also the screenshots are examples only, which are used to demonstrate the capabilities.

Information about vTiger Database
vTiger uses a mySQL database in general.

The relevant data for caller identification etc are stored within the table "vtiger_account" this may differ from installation to installation

Database


vTiger bases on an mySQL database

Database Table
Within this example the table "vtiger_account" is selcted which contains the relevant user data



Note: Within V3R2 only one table can be selected here

Field Mappings
Within the penultimate step you map the SQL database table attributes to the Open Directory fields, which are finally presented by the LDAP server.



LDAP Test
Administration menue of Data Sources offers also the test of the configured parameters. Selection of the LDAP Test Tab allows user to check, if the the settings and configuration made before, deliver the requested data.